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Why Compliance Matters

The Australian Government has strengthened consumer protections applying to the wagering industry.

The National Self-Exclusion Register (NSER) is one such measure to help punters exclude themselves from wagering via phone or digital platforms if harm becomes too serious.

From 2020, every bookmaker must embed self-exclusion at the core of its business practices. Self-exclusion prohibits trading when punters are registered on the NSER. It mandates data exchange with government to receive, and act upon, information about a punter’s wellbeing.

The fine for bookmakers not doing so can be up to $160,000 per day, per offence, per punter.

Thought piece

COVID-19: A reason to think digital first

3 considerations for bookmakers to re-assess your digital fitness during COVID-19

Featured insight

NSER penalties: What for? How much?

A useful infographic of the full regime of fines for bookmakers

Research

A summary of the latest Australian Institute of Family Studies research

Getting ahead of the health promotion messages targeting younger punters